Dulcie Angel’s Terms and Conditions.

About Us

Dulcie Angel are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at dulcieangel@dulcieangel.com.

Making A Purchase

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Checkout” and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling

Postage and Packaging in the UK is by Royal Mail recorded delivery. Rates are:
1 item=£2.50, 2 items=£3.50, 4 items=£4.50. Deliveries of 5 items or more are by courier, at a cost of £8.90.
Deliveries to the rest of the world are charged at a flat rate of £10.00.

Delivery Schedule

We deliver your order right away. We will normally dispatch your order to you in 2 business days . International orders are generally received in 7-10 days.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction.
If goods are not suitable they can be returned within 14 days of invoice date for a refund. Please note postage is not refundable.

Reaching Us

If you need to reach us, please email us on dulcieangel@dulcieangel.com.

Privacy Policy

Dulcie Angel do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive.
In addition to your stautory rights we will issue a full refund, if we receive the returned goods within 14 days of their dispatch (invoice) date, in excellent condition.